1. General Provisions
In accordance with these Terms and Conditions, the Seller undertakes to deliver to the Buyer a movable item -goods- specified in terms of type, quantity and quality and the Buyer undertakes to pay the purchase price for the goods. The type, quantity, quality and price are specified in the order confirmation. Deliveries of goods are possible only for whole commercial packages and multiples thereof, provided that the minimum order value is met according to the following parameters:
Minimum value of a standard order: 2.000,- CZK / 80,- EUR
Shipping and packing: 290,- CZK / 12,- EUR
For orders with a value higher than 12.000,- CZK / 480,- EUR, the transport within the Czech Republic is free of charge.
Orders via eShop:
Minimum order value: 2.000,- CZK / 80,- EUR
Shipping and handling: 400,- CZK / 16,- EUR
For orders with a higher value than 12.000,- CZK / 480,- EUR, the shipping within the Czech Republic is free.
2. Obligations of the Seller
The Seller is obliged to hand over the goods to the Buyer within the agreed time and allow the Buyer to dispose of the goods. The delivery period specified in the order confirmation shall be extended proportionately in cases where the delivery is delayed due to unforeseeable events independent of the Seller's will. In such a case, the Buyer shall not be entitled to claim damages for delay in delivery. Any requests by the Buyer to change the contents of the order shall extend the agreed delivery period accordingly. If the order confirmation is not disputed by the Buyer within three days of its receipt, it shall be deemed to be approved.
3. Warranty
The Seller provides a warranty for the delivered goods according to the applicable law. The warranty begins on the date of delivery of the goods (or the date on which the buyer should have taken over the goods according to the order confirmation). The warranty does not apply to wear and tear caused by normal use and to consumer goods which by their nature have a shelf life of less than 24 months or where the expiry date is indicated on the packaging. The risk of damage to the goods passes to the buyer at the time of confirmation of receipt of the goods.
4. Complaints about defects in the goods
The buyer undertakes to inspect the goods on receipt and to claim any defects in the goods from the seller without delay. The claim must be made in writing. The Buyer is entitled to claim any defects in the goods delivered hereunder if the goods do not have the usual or agreed characteristics or have not been delivered in the agreed type or quantity. Due to the specific nature of the goods, deliveries of materials are made with a quantity tolerance of +/- 5%.
5. Payment terms
The Seller is entitled to invoice the purchase price including VAT on the date of delivery of the goods, which is also the date of the taxable performance. The invoice for the purchase price may be sent at the earliest with the delivery of the goods. The due date for payment of the purchase price is stated in the order confirmation. The buyer's obligation to pay the purchase price is fulfilled on the date on which the purchase price has been credited to the seller's account or on the date on which it has been deposited in cash in the seller's hands. In the event of default on payment of the purchase price, the Buyer shall be obliged to pay default interest in the amount pursuant to Section 502(1) of the Commercial Code.
6. Packaging and packaging material
The Seller assures the Buyer that the packaging used meets the requirements of § 3 and 4 of Act No. 477/2001 Coll. on Packaging. The obligations arising from Section 10 of the same Act, as amended, shall pass to the Buyer together with the change of ownership of the goods or product in the event of fulfillment of the conditions of Section 13(1)(b).
7. Arbitration clause
Disputes arising from contracts concluded based on these Terms and Conditions shall be settled before an arbitrator registered on the list of the National and International Arbitration Ad Hoc, Velehradská 22, Prague 3, appointed by its chairman according to the work schedule. If it is not possible to resolve the dispute before the arbitrator, it will be decided by the competent court.